TRANSFORM HOW YOUR
CITY OPERATES
INCREASED ACCESS
Connect with residents using your official mobile app, along with web platforms, push notifications, and dynamic translations.
BRANDED APPS
Your very own city app will provide residents a single location to submit requests and accessother city information.
WEB PORTAL
Embed a responsively designed iframe into your city website that enables residents to submit requests seamlessly, receive updates, and browse other requests.
PUSH NOTIFICATIONS
Reach mobile users directly with important events and city alerts.
INSTANT TRANSLATIONS
Enable automatic translation in 17 languages with our One Voice Translation.
smarter workflow
REQUEST MANAGEMENT
Reduce operating costs and make your staff more efficient with a powerful CRM.
PROCESS AUTOMATION
Streamline request assignments with automated routing and notifications.
KNOWLEDGE BASE
Provide residents a wiki-based library of answers to their most common questions and reduce staff inquiries.
CENTRALIZED COMMUNICATION
Communicate directly with other staff users and collaborate across departments in one central location.
DATA-DRIVEN DECISIONS
ACTIONABLE INSIGHTS
Leverage data to define priorities and make decisions that improve resident service.
CUSTOM REPORTING
Analyze request trends and departmental performance through fully customizable reports and flexible data visualizations.
DASHBOARDS
View a real-time snapshot of your city’s most important metrics and take immediate action.
VISUAL MAPPING
Identify problem areas with a heat map. Integrate your GIS data to filter, view, and interact with requests by neighborhood and zone.
